EstrogenicA Health 360 is an OB/GYN and medical aesthetics practice that seeks to revolutionize how patients and providers understand and navigate the complexities of women’s health. With our headquarters located in Dothan, AL, we are now serving a broader area with our 2nd location in Enterprise, AL. With both we strive to serve our patients with the highest level of care by treating them with the latest medical and aesthetic advancements. 

Job Summary Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, make returning appointments, and maintain records. Responsibilities Greet patients with great customer service Answer phone calls and patient questions in a friendly and helpful tone Provide patients with initial paperwork and obtain copies of insurance and identification cards. Register patients, update patient records, and verify insurance accurately and timely Determine, collect, and process patient payments, co-pays, and address collection and billing issues Assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports